Me too
I did the same thing. Tore the Zune apart and unplugged the bat. It kept freezing, though. I thought it was trashed or the firmware was screwed up. I was running v1 (which I love). So, I upgraded in desparation. Now I can't get back to v1 because aparently the go.microsoft.com website is down. Sucks! I'm so ticked that I can't flag songs or use 5-star ratings I thinking about going to i-pod or 3rd party player. Now my Zune is just a listening device, not a tool to use while away from the computer (rating songs for playlists or flagging songs with errors). M$ sucks!
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