Quote:
Originally Posted by teregova
Does not respond to anything.
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What time zone are you in? When it works for you could possibly be time zone related. Microsoft said it wouldn't work until 12 noon GMT, but mine was working at 12:05 PST. If your Zune thinks it's 12/31/2008 when you try to start it up, it won't work.
So, let it drain and try again a little later. Wait until you see the battery icon when you try to turn it on. Then, let it charge just long enough to power up. Give it a few minutes after powering up to finish loading. Mine looked like it was hung again, but then it rebooted and started working normally (except for the time being an hour ahead).
It won't respond to buttons if it's hung, because it hasn't finished booting. That would be like expecting CTRL + ALT + DEL to give you a login screen during Windows' boot screen. The only reset that might work would involve opening up your Zune and disconnecting the battery. The only reason this worked yesterday was because it reset the clock to a day other than the last day of a leap year.
I wouldn't recommend opening it up. If it's still not working by tomorrow, you can contact Microsoft. They might have some other ideas to try. If it's under warranty, they'll fix or replace it. If it's not under warranty, they may still offer to fix or replace it. That's a small chance, but if you open it up, you'll have no chance.
Edit: Actually, now that I think about it, the reason Microsoft said to wait until noon GMT is probably because that would be 1/1/2008 even at GMT -12. It just had to not be 12/31/2008 according to your Zune's clock and time zone. If your Zune's clock was a few hours early and you had a GMT -12 time zone, it's possible it would lock up even at noon GMT today.