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RaechelK · 12-31-2008, 02:17 PM

Um.. My zune also died and I can't buy a new one either, but there is now a supposed solution that I'm praying to God works. I'm pretty sure the word is out by now but just in case here's the answer I found!

The company issued a statement pinpointing “a bug in the internal clock driver related to the way the device handles a leap year.”

Microsoft also said that “the issue should be resolved over the next 24 hours as the time change moves to Jan. 1, 2009.”

The internal clocks on what is known as the Zune 30 should reset at noon GMT on Thursday, the company said. After that, Zune 30 users should follow these three steps:

Let the battery die.
Recharge it.
Turn the device on.
Zune Pass subscribers may need to sync their devices with their PCs to “refresh the rights to the subscription content you have downloaded to your device,” according to Microsoft’s statement.

Users of the 30GB model began reporting problems on a Microsoft message board early Wednesday. Customers similarly are saying that their digital music players get stuck on the Zune logo screen as it appears to load, and efforts to unjam the device are mostly fruitless.

12-31-2008, 02:17 PM	#716 (permalink)
RaechelK Zewbie Join Date: Dec 2008 Posts: 2	Solution Um.. My zune also died and I can't buy a new one either, but there is now a supposed solution that I'm praying to God works. I'm pretty sure the word is out by now but just in case here's the answer I found! The company issued a statement pinpointing “a bug in the internal clock driver related to the way the device handles a leap year.” Microsoft also said that “the issue should be resolved over the next 24 hours as the time change moves to Jan. 1, 2009.” The internal clocks on what is known as the Zune 30 should reset at noon GMT on Thursday, the company said. After that, Zune 30 users should follow these three steps: Let the battery die. Recharge it. Turn the device on. Zune Pass subscribers may need to sync their devices with their PCs to “refresh the rights to the subscription content you have downloaded to your device,” according to Microsoft’s statement. Users of the 30GB model began reporting problems on a Microsoft message board early Wednesday. Customers similarly are saying that their digital music players get stuck on the Zune logo screen as it appears to load, and efforts to unjam the device are mostly fruitless.