Quote:
Originally Posted by Kanga
Do these actually work with the Zune 120? I tried to delete all the files from my zune so I pressed the key combination listed here and not only did the songs not delete, but my computer isn't recognizing the zune anymore. So I was going to try deleting the songs and firmware, and I can't get that to work either.
|
Did you use the ones in the text or in the pictures? The pictures are faulty, and no one on the Support Team has the skill or initiative to fix them so far.

Anyway, if you follow this, you should be able to fully clear the Zune:
Hold Back-Up to reset the Zune
When you see the Zune logo:
-Hold Back-Center-Left on a Zune 30
-Hold Back-Center-Play on a Zune 4/8/16/80/120
Connect to the computer to reload the firmware and media