[crochetgrl]

I haven't been able to get my cucusoft dvd to zune converter to work ever since I bought my computer running vista home basic almost a year ago.
I've emailed customer support three times and never got a satisfactory answer. I should have posted here a long time ago, but better late than never, right?

The program opens fine. I click "Open DVD" and select the DVD drive. It starts to fast-forward to the menu, and then it always freezes and crashes.

Has anyone else had this problem? Do you have any ideas as to how I can fix it?

Thanks for your help!