Okay, I just read this thread for the first time. I believe him. And the only reason that I believe him is because of how completely necessary this upgrade would be. As bad as the software is now, they had better be working on a MASSIVE upgrade, and it better be soon, or everyone's just going to get sick of waiting and go out and buy an iPod or something. Haha. I love my Zune, and if this talk of a significant software upgrade is true, I'll probably piss my pants with excitement. I'm going to call the number and try to confirm it in a minute.
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