Count me as another user who is so disgusted with the buggy software I wish I could organize a class-action suit against Microsoft.
Sometimes just adding a few new mp3's takes half an hour, because the software refuses to add them, or it deletes other tracks while syncing, or various other problems too many to mention.
I have an 8GB RCA Opal, much cheaper than the Zune 30. But I can add tracks to the Opal in one minute, with a few more minutes for it to rebuild the database.
Why can't Zune users have that simplicity? Micro$oft is just killing its opportunity to gain market share with this un-professional software.
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