Zune Boards - View Single Post - Problem with Installing Firmware 1.2! Please Help!

kristineasaurus · 02-18-2007, 06:54 PM

Ok, so I am having the biggest problem installing the firmware. Everytime it goes to install it stays stuck on the "waiting for device to update" for like 30 minutes. By that time I am fed up, so I cancel it and then start again and the same problems repeat. I called the support people and they said it shouldn't be taking me that long. I took down my firewalls, I've restarted the computer, I have no idea how many times I should try this before I give up...
Can someone please help me? I really don't want to return the zune but all it has been doing is giving me problems. Without the Firmware 1.2 installed, the software won't let me sync music or do anything.

[EDIT/]

By the way, I have dial up. Would that be a possible explanation of why it is taking so long?

02-18-2007, 06:54 PM	#1 (permalink)
kristineasaurus Zewbie Join Date: Feb 2007 Posts: 9 Reputation: 10	Problem with Installing Firmware 1.2! Please Help! Ok, so I am having the biggest problem installing the firmware. Everytime it goes to install it stays stuck on the "waiting for device to update" for like 30 minutes. By that time I am fed up, so I cancel it and then start again and the same problems repeat. I called the support people and they said it shouldn't be taking me that long. I took down my firewalls, I've restarted the computer, I have no idea how many times I should try this before I give up... Can someone please help me? I really don't want to return the zune but all it has been doing is giving me problems. Without the Firmware 1.2 installed, the software won't let me sync music or do anything. [EDIT/] By the way, I have dial up. Would that be a possible explanation of why it is taking so long?