Try that : Go to START / RUN and type : services.msc and hit ENTER Once the services window is up, scroll down to the Zune Bus Enumerator and double click to open the properties. On the GENERAL Tab set it to "Automatic" on the LOG ON Tab make sure "Local System Account" and "Allow Service to interact....." are checked. Last, check in Device Manager under Universal Serial Bus Controllers for any "unknown devices" and remove ( Uninstall ) them all. Then restart and see if you still get the error.
There are differen threads here on the board on how to fix the problem. Check them out too.........
Hope this helps.
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Cheers,
JCE
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