That's why I posted multiple ways. And these are NOT wrong, I have tried these myself. So you must have did something wrong dude. But the ones that definately worked were
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Originally Posted by me
These only work on a zune4, zune8, and zune80
Press and hold the back + play buttons and it will delete everything on it.
Press and hold back + center + play buttons and it will delete everything on it, as well as the firmware.
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Originally Posted by you
To reset everything including the firmware, you don't do anything like what that thing says. Infact, ALOT of guides online are wrong, they say the same thing your above paragraph is saying..After a while of searching, to hard reset everything, you press the
Back+Up button To reset
Immediately has the screen goes blank, press the Back+Left+Play/Pause Button
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You just said what mine said to do but more elaborate. And on the pad sometimes the buttons get stuck so it could be center or left I suppose. Bottom line, there's always a way to make it work.