[Cygnis]

I tried like 4 or 5 times, I read this paragraph:

"
Key combinations you might want to avoid (For these you have to do it while the zune is starting up at the ZUNE screen)

Press and hold the back + center + left buttons and the zune will delete everything it has on it, as well as the firmware.

Press and hold the back + center + right buttons and the zune will delete everything on it except the firmware.

(You actually have to press the buttons on a zune4, zune8, or zune80 not touch)"

To reset everything including the firmware, you don't do anything like what that thing says. Infact, ALOT of guides online are wrong, they say the same thing your above paragraph is saying..After a while of searching, to hard reset everything, you press the

Back+Up button To reset

Immediately has the screen goes blank, press the Back+Left+Play/Pause Button

Then let it finish.

update it if you can, maybe it'll save time for other people who had the same problem as me..