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jce2005 · 02-08-2008, 07:24 PM

O.K., FINALLY !!!!! Here are the three issues to fix the Zune 2.3 Install errors !

ALL the written stuff below was done in WinXP Pro SP2 and all UPD's !!!

1. Setup Failed Error :
" Operation "InstallDriver" has finished with result 0x80070643 "
" Operation "RemoveDriver" has finished with result 0x80004005
SOLUTION : Go to C:Windows\System32\Drivers and look for a file called : wdf01000.sys !!! Rename or Delete this file.

2. Setup Failed Error :
"Service 'Zune Network Sharing Service' (ZunenetworkSvc) could not be installed. Verify that you have sufficient privileges to install system services. Error code : 0x80070643
SOLUTION : Go to START / RUN and type : services.msc Once the Services Window Is open, go to the bottom, there are either 2 or 3 Zune related services. Make sure they are all set to "automatic" ! Now right click on the "Zune Network Sharing Service" and select "Properties" !!! Click the "Log On" tab and make sure it is set to : "This Account" then click "Browse", then "Advanced", then "Find Now" and select "NETWORK SERVICE" ! OK everything and if you are asked for a password, put your Administrator password in it !

3. Zune Bus Root Bus Enumerator error ( I believe this error only occurs if someone uses a cradle ):
Hardware Wizard constantly finds the Zune Bus Enumerator
SOLUTION : Disconnect your cradle. Go to Device Manager, scroll down to "System Devices" and uninstall all "Unknown Devices" as well as all "Zune Bus..xxx...Enumerators". Restart your computer, plug in your cradle and you should be fine !

Hope this helps some other folks.

02-08-2008, 07:24 PM	#23 (permalink)
jce2005 Experienced Zuner Join Date: Nov 2007 Location: Queen Creek, AZ Posts: 119	O.K., FINALLY !!!!! Here are the three issues to fix the Zune 2.3 Install errors ! ALL the written stuff below was done in WinXP Pro SP2 and all UPD's !!! 1. Setup Failed Error : " Operation "InstallDriver" has finished with result 0x80070643 " " Operation "RemoveDriver" has finished with result 0x80004005 SOLUTION : Go to C:Windows\System32\Drivers and look for a file called : wdf01000.sys !!! Rename or Delete this file. 2. Setup Failed Error : "Service 'Zune Network Sharing Service' (ZunenetworkSvc) could not be installed. Verify that you have sufficient privileges to install system services. Error code : 0x80070643 SOLUTION : Go to START / RUN and type : services.msc Once the Services Window Is open, go to the bottom, there are either 2 or 3 Zune related services. Make sure they are all set to "automatic" ! Now right click on the "Zune Network Sharing Service" and select "Properties" !!! Click the "Log On" tab and make sure it is set to : "This Account" then click "Browse", then "Advanced", then "Find Now" and select "NETWORK SERVICE" ! OK everything and if you are asked for a password, put your Administrator password in it ! 3. Zune Bus Root Bus Enumerator error ( I believe this error only occurs if someone uses a cradle ): Hardware Wizard constantly finds the Zune Bus Enumerator SOLUTION : Disconnect your cradle. Go to Device Manager, scroll down to "System Devices" and uninstall all "Unknown Devices" as well as all "Zune Bus..xxx...Enumerators". Restart your computer, plug in your cradle and you should be fine ! Hope this helps some other folks. __________________ Cheers, JCE Last edited by jce2005; 02-08-2008 at 07:32 PM. Reason: Spelling ! :)