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m_a_j1989 · 02-02-2008, 07:42 PM

Recently I started getting a message whenever I opened up my zune application saying that it needed to be updated. So about 20 minutes ago I finally updated the software. I plug my zune device into my computer, but I keep getting the message: "The Zune software can't access important data on your Zune. Try disconnecting and reconnecting it. If the problem persists, contact customer support."

I have disconnected and reconnected the device several times now and still no luck. Is this happening to anyone else? Is there something wrong with the new update that is causing my zune not to be read?

02-02-2008, 07:42 PM	#1 (permalink)
m_a_j1989 Zewbie Join Date: Jan 2008 Posts: 7 Reputation: 10	Zune device won't open on computer Recently I started getting a message whenever I opened up my zune application saying that it needed to be updated. So about 20 minutes ago I finally updated the software. I plug my zune device into my computer, but I keep getting the message: "The Zune software can't access important data on your Zune. Try disconnecting and reconnecting it. If the problem persists, contact customer support." I have disconnected and reconnected the device several times now and still no luck. Is this happening to anyone else? Is there something wrong with the new update that is causing my zune not to be read?