Quote:
Originally Posted by nikki2
Can I get step by step instructions, not very computer savvy, I purchased zune for my daughters Christmas present and I'm afraid if I can't get this software installed soon she will not get it for Christmas, and I only have 10 days left to return for refund.
Help Desperate MOM
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Make a windows restore point before doing any of this*
1.Hit start and click run.
2.Next type regedit. A new window will open.
3.On the left side of the window you will see HKEY_LOCAL_MACHINE. click it
4.next click Software
5.then click Policies
6.then click Microsoft
7.then click Windows
8.then click Installer
9.will under the installer tab right click hit new then click DWORD
10. name it DisableRollback
11.after you have renamed it, right click it and hit modify.
12.A new window will open, where it says value data change it to 1.
13.after that close rededit and reboot your computer.
14.After you reboot install the Zune software. *note * you will still get the same error but it installs. If the new Zune icon is not on your desktop got to My computer\C: \Program Files\Zune and open up the Zune software from there. You can right click the icon copy and paste it as a shortcut to your desktop.
15.Once u have the Zune software up and running. Repeat steps 2-8 and delete DisableRollback
*I hope this helps you. If not let me know.